Testimonials

Call us and meet our customer service team. Who will go the extra mile to ensure your repair orders (garage door repair, broken springs, etc.) are processed in a timely manner and scheduled for production?.

Please feel free to write about your experience with us in the comment box below


Here you’ll find unsolicited customer testimonials from almost every Chicago suburb.

City: Aurora, IL
Project: Repair a Garage Door
"We had broken springs on a garage door and we received the estimate over the phone and they told us when the person would be at the house to fix. The technician was on time, fast, and friendly. He even let us know that he put the correct springs on since the wrong ones (installed by a competing company 5 years ago) were put on. Great job guys!! My garage door opener sounds like the day it did when we installed it due to the correct springs being installed. I will definitely recommend their services."
Customer: Cheryl B.

City: Plainfield, IL
Project: Repair a Garage Door
"Very polite. Their representative was lost and someone called me to get directions to my home. They offered the door at an excellent price. Other places wanted way too much money to replace a door. Great job. They've ordered the panel and will install when the panel arrives."

City: Romeoville, IL
Project: Repair a Garage Door
"the person sent to do the job was very professional and knowledgeable. I was very pleased."
: April 12, 2004

City: Bolingbrook, IL
Project: Repair a Garage Door
"Garage Technician came on time, he finished project fast, perfect and gave me forever solution for my door garage."

City: Aurora, IL
Project: Repair a Garage Door
"Great people. On time and very professional."
Customer: Kashif A.
: November 1, 2009

City: Plainfield, IL
Project: Repair a Garage Door
"Once survey completed Ultimate called me within a couple of minutes; was at my house and had my garage door repair completed in 30 minutes....would definitely recommend Ultimate over and over......already shared with numerous neighbors as to how efficient, professional and courteous....."
Customer: jolynne f.
: November 3, 2009

City: Bolingbrook, IL
Project: Repair a Garage Door
"The service was prompt, courteous and best of all my garage door is working again! I've already mentioned the company to several of my friends. Thanks Service Magic for listing this great company!"
Customer: Victoria J.
: October 17, 2009

City: Aurora, IL
Project: Repair a Garage Door
"They came out the next day before I went to work and since they fixed it quickly I was at work on time."

City: Arlington Heights, IL
Project: Repair a Garage Door
"Everything was done quickly and cleanly and the gentleman was very pleasant."

City: Oak Park, IL
Project: Install or Replace a Garage Door
"Fast, polite, and competent. No problems."
: August 26, 2009

City: Aurora, IL
Project: Repair a Garage Door
"Timely service. Appointment was quick and convenient also affordable. Excellent help"
: July 1, 2009

City: Lockport, IL
Project: Repair a Garage Door
"Very good and prompt work. They showed up on time and completed the work very quickly."

City: Plainfield, IL
Project: Repair a Garage Door
"Fast and GREAT service and over all THE BEST PRICE IN TOWN "
: April 16, 2009

City: Arlington Heights, IL
Project: Install or Replace a Garage Door
"Fast, reasonably priced, gentleman who came out was very professional and courteous"

City: Romeoville, IL
Project: Repair a Garage Door
"Very quick and very reasonable! My spring broke on my garage door on a Sunday and they were able to come out and fix it the same day without any additional charge. "

City: Lockport, IL
Project: Repair a Garage Door
"They were late and did not call me to let me know they were running late. I wound up having to call them to find out where the technician was. However, when he did arrive, he apologized and went right to work. He did a good job. I would recommend this company to others, but I would appreciate a call if the technician is going to be late just to let me know that I wasn't forgotten."
: January 13, 2008

City: Westchester, IL
Project: Repair a Garage Door
"They came out right away and fixed the problem...I feel like they overcharged me, but I didn't have the time to research the price. Overall, they did a great job!"

City: Naperville, IL
Project: Repair a Garage Door
"quick, happy with results, pointed out other problems, and consulted with us to prevent further repairs."
: May 2, 2008

City: Bolingbrook, IL
Project: Repair a Garage Door
"Great communication, professional, on time, and on budget."
: March 15, 2009

City: Hoffman Estates, IL
Project: Repair or Adjust a Garage Door Opener
"The experience was good - he was timely and gave an accurate estimate of cost."
: April 12, 2008

City: Plainfield, IL
Project: Repair a Garage Door
"Simon from Ultimate Garage Door was at our home the same afternoon as our garage door broke. He fixed it quickly and gave helpful information on what happened. He came out a second time to bring needed parts for further repair. There was no additional charge for his second trip. He proved quite capable."
: February 2, 2009

City: Aurora, IL
Project: Repair a Garage Door
"Technician came on time and fixed the problem."

City: Aurora, IL
Project: Repair or Adjust a Garage Door Opener
"prompt, friendly, professional great quality, great price They came within 2 hours on a Sunday and were done within 2 more hours" Comments from Ultimate Garage Door, Inc.
Thank you!

City: Naperville, IL
Project: Install or Replace a Garage Door Opener
"prompt, courteous, and knowledgeable"
Customer: Jeff G.
: September 17, 2007

City: Naperville, IL
Project: Repair a Garage Door
"The company was prompt and efficient and advised to replace worn out parts that were probably needed. The door had a small 1/4 gap on the bottom of one side and it may or may not have had anything to do with the repair. I emailed for advised the on this issue the day after the job was completed and did not get a reply. This is a good responsive company. After I phoned them to set up a follow up visit they came out right away to adjust my door at no charge"
Customer: Jon b.
: April 29, 2008

City: Romeoville, IL
Project: Install or Replace a Garage Door
"Very punctual in every aspect of the word. Installed the garage door and did a great job. I would recommend this company to anyone who wants great service. Thanks do much!"
Customer: Sid s.
: January 14, 2005

City: Woodridge, IL
Project: Repair or Adjust a Garage Door Opener
"Your response was very quick, your price was very reasonable and your service was very good."

City: Hoffman Estates, IL
Project: Repair a Garage Door
"Turned up a little late for the appointment but was courteous enough to call beforehand to let me know. Very knowledgeable and helpful serviceman. I'd be happy to recommend their services any time"

City: Winfield, IL
Project: Repair a Garage Door
"When I put in the request for a contractor, Ultimate Garage Door called me to set up an appointment within 2 minutes! It was a Saturday, so I was not expecting anyone to rush right out that day. Ultimate Garage was there by lunch time. He gave us a reasonable quote. We agreed. He fixed the door within 30 minutes. He was nice, clean and fast! The only suggestion I have for him is to park on the street when you contract in residential areas. Do not park on people's driveways. "
Customer: Michelle R.
: April 1, 2008

City: Aurora, IL
Project: Install or Replace a Garage Door Opener
"Excellent"
Customer: Pradip T.
: July 17, 2008

City: GRAYSLAKE, IL
Project: Repair a Garage Door
"PROFESSIONAL,FAST,KNOWLEDGEABLE,THROUGH, RESONABLY PRICED AND COMPETITIVE"
Customer: DAVID H.
: June 30, 2008

City: Bartlett, IL
Project: Install or Replace a Garage Door
"They did a very nice job. They were quick and did everything they said they were going to do."

City: Downers Grove, IL
Project: Repair or Adjust a Garage Door Opener
"They came out the day that they contacted me. Very quick and reasonable rates."

City: Downers Grove, IL
Project: Install or Replace a Garage Door
"Ultimate called me immediately after I sent an e-mail on my garage door. The next day they were out and gave me a quote and I had my new door installed within 5 days. They did a great job and the door looks and works great. Thanks Roy"

City: Arlington Heights, IL
Project: Repair or Adjust a Garage Door Opener
"They sent someone out the next day who was fast, gave good advice, and made our door work better than new. We were so excited to see how well it worked! (The door required adjustment, lubrication, and replacement of wheels.)"
Customer: Catherine O.

City: Naperville, IL
Project: Repair or Adjust a Garage Door Opener
"Our Installer was excellent A++++ Recognized a very unsafe condition and offered solutions and fixed it right on the spot."
Customer: Jeff M.

City: Mokena, IL
Project: Repair a Garage Door
"Great job, Finished quickly"

City: Naperville, IL
Project: Repair or Adjust a Garage Door Opener
"I was pleased with the speedy response and work performed. "

City: Itasca, IL
Project: Repair or Adjust a Garage Door Opener
"My garage door was fixed in couple of hours from the time request was submitted. Good job!"
Customer: Gedra S.
: March 29, 2008

City: Sugar Grove, IL
Project: Install or Replace a Garage Door
"Outstanding Customer service. Simon was very prompt and did a great job of installing the door. Very affordable. Thanks"
Customer: Andy B.
: August 5, 2005

City: Naperville, IL
Project: Install or Replace a Garage Door
"So far, all that has been done is an estimate. But he was here to take measurements when he told us he would be here. We have ordered a door and are awaiting the manufacturer for installation."

City: Morton Grove, IL
Project: Repair or Adjust a Garage Door Opener
"They arrive on time; were very friendly; explained why the problem likely occurred and then fixed the problem"

City: Aurora, IL
Project: Repair a Garage Door
"Good job! "

City: Bolingbrook, IL
Project: Repair a Garage Door
"Showed up in a snow storm and was extremely helpful."
Customer: Laura S.
: February 1, 2007

City: Aurora, IL
Project: Repair or Adjust a Garage Door Opener
"* Late arrival (possibly due to weather) * Did job quickly * Limit switches still needed adjusting at owner required acceptance test. Technician performed. Without test there would have been a call back. * Final price matched original estimate."
Customer: Charles M.
: January 14, 2008

City: Oswego, IL
Project: Repair a Garage Door
"Simon was friendly, very knowledgeable and was open to answer any questions I had for him. I really appreciated his professionalism."
Customer: Carl J.
: January 5, 2008

City: Aurora, IL
Project: Repair a Garage Door
"I was extremely satisfied with the quick response and the service of work. "
Customer: Mark C.
: January 2, 2008

City: Hoffman Estates, IL
Project: Repair or Adjust a Garage Door Opener
"Very good service, was at my house 1.5 hours from when he called. Rates were good and job was done quickly."
Customer: Mike S.
: December 12, 2007

City: Oak Park, IL
Project: Repair or Adjust a Garage Door Opener
"The job of fixing the door opener motor was done quickly and very well. Excellent service."

City: Aurora, IL
Project: Repair a Garage Door
"Ultimate Garage Door was very quick to respond, committed to getting my door fixed as quickly as possible and at my convenience. Simon even stayed on the phone with me to explain how to open and close my door manually until the service call. He was on time for the service appointment, repaired the door, and did so with great courtesy and efficiency. I am impressed! Price to repair the problem was very fair and both parts and labor for this repair are under warranty."
Customer: Susan D.
: December 14, 2007

City: Joliet, IL
Project: Install or Replace a Garage Door
"Fast and efficient"

City: Joliet, IL
Project: Repair or Adjust a Garage Door Opener
"Simon, was first class, very polite and knowledgeable. I would recommend Ultimate to anyone."

City: Plainfield, IL
Project: Repair a Garage Door
"Same day service fast and knowledgeable"
Customer: David D.
: December 15, 2007

City: Romeoville, IL
Project: Repair a Garage Door
"They did a great job. They were professional, quick, thorough and reasonably priced. "
Customer: Todd r.
: December 6, 2007

City: Plainfield, IL
Project: Install or Replace a Garage Door Opener
"We needed the garage door opener installed within a week; they were very flexible with timings and were on time. He finished the job very quickly and explained how to work all the components. Over all we got a very good deal for the money and we have already recommended him to friends and family. "

City: Joliet, IL
Project: Repair or Adjust a Garage Door Opener
"They came when they said. They did the job at a convenient time for me which was very important. They were expensive, but I was willing to pay the higher price to fit my schedule."
Customer: Lorraine k.
: May 7, 2006

City: aurora, IL
Project: Repair or Adjust a Garage Door Opener
"Very professional service, came so fast ...door works better than ever before. it's very quiet and I am so happy with them. highly recommended."
Customer: yousef a.
: November 11, 2007

City: Bolingbrook, IL
Project: Repair a Garage Door
"Quick response, friendly and competent service!"

City: Berwyn, IL
Project: Repair a Garage Door
"They were so professional, pleasant, friendly and very affordable. He advise me about my door because I just bought the house and I did not know anything about the door, he was so kind."
Customer: Gloribel L.
: October 29, 2007

 

 

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